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The Action Plans section of the Non-Conformance Profiles window is where you specify the action plans available for a non-conformance profile. When you make a disposition decision, you use the Accessibility drop-down in each action plan type or root cause analysis to specify what is Required, Permitted, and Not Permitted to address a non-conformance.

Accessibility drop-down

Action plan types

The color of each action plan type has significance:

  • Green indicates required

  • Yellow indicates permitted

  • Gray indicates not permitted

Info

Important

The fourth option in the Accessibility drop-down is Required By Disposition. When you select this option, a correction action plan will be required to resolve a non-conformance.

Action Plans options

The following table describes the options available in the Action Plans section of the Non-Conformance Profiles window.

Option

Description

Repair/Correction Action Plan

  • Accessibility - Specifies whether a repair/correction action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the repair/correction action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the repair/correction action plan.

  • Approval Process - Specifies the approval process (if one is required) for the repair/correction action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the repair/correction action plan.

Containment Action Plan(s)

  • Accessibility - Specifies whether a containment action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the containment action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the containment action plan.

  • Approval Process - Specifies the approval process (if one is required) for the containment action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the containment action plan.

Root Cause Analysis

  • Accessibility - Specifies whether a root cause analysis is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the root cause analysis. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the root cause analysis.

  • Approval Process - Specifies the approval process (if one is required) for the root cause analysis. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the root cause analysis.

  • Require Root Cause Analysis to be completed before generating any root cause Action Plans - When selected, requires a root cause analysis to be completed before an action plan can be executed.

Corrective Action Plan(s)

  • Accessibility - Specifies whether a corrective action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the corrective action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the corrective action plan.

  • Approval Process - Specifies the approval process (if one is required) for the corrective action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the corrective action plan.

  • Effectiveness Checks

    • Approval Process - Specifies the approval process to use to ensure that effectiveness checks are completed.

    • Enforce Effectiveness Minimum Time - Ensures that effectiveness checks are completed within the specified minimum time.

    • Minimum Time - Specifies the minimum time to complete an effectiveness check for the action plan.

Preventive Action Plan(s)

  • Accessibility - Specifies whether a preventive action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the preventive action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the preventive action plan.

  • Approval Process - Specifies the approval process (if one is required) for the preventive action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the preventive action plan.

  • Effectiveness Checks

    • Approval Process - Specifies the approval process to use to ensure that effectiveness checks are completed.

    • Enforce Effectiveness Minimum Time - Ensures that effectiveness checks are completed within the specified minimum time.

    • Minimum Time - Specifies the minimum time to complete an effectiveness check for the action plan.

  1. Log into the NPI client application.

  2. Select Templates and Standards  >  Templates and Standards buttonImage Added > Define Quality Standards, then select the Non-Conformance Profiles tab.

  3. On the right side of the Non-Conformance Profiles window, select the arrow next to Action Plans to expand the selections for action plans and root cause analysis.

  4. Determine one or more action plans and/or root cause analysis for this profile.

  5. Select the desired options for the action plan and/or root cause analysis (see the previous table for details about the options).

    Action plan exampleImage Added


  6. Select Save to save your selections for the non-conformance profile.

Related topics

Select Document, Review, Verify, Assess options

Select Initiate Closure options

Create and manage users and groups

Approvals and sign-off