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Before upgrading your FactoryLogix software, do the following:
- Review the Upgrade Best Practices guide.
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- Review the current FactoryLogix Recommended system specification to make sure there are no changes required or prerequisites that might affect your upgrade.
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- Get the Aegis Software Products setup files from the Support Gateway or by contacting Aegis Technical Support.
- Verify you have a recent backup of your FactoryLogix Database.
- Perform any updates to the FactoryLogix system. This includes major or minor releases whether schema changes were made to the database or not. In the unlikely event that an issue is found that affects the data in your database, you can recover data to the point when the last backup was created.
- Verify you have Administrator-level access to the FactoryLogix Database and FactoryLogix Servers.
- Aegis setup programs uninstall and reinstall the applications when upgrading FactoryLogix to ensure that all code related to the product is running at the latest release. After an upgrade, services that have specific domain accounts associated to them may be reset. Be sure to assess each server system for installed services and record the associated accounts so you can reconfigure them after the upgrade.
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Note
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Although Aegis performs quality assurance testing on all its released products, it is possible that certain environmental situations may present issues not previously uncovered. It is our goal to address these issues as quickly as possible.