Aegis understands that customers using an enterprise software solution as a critical, embedded part of their manufacturing process have key constraints and demands related to maintaining and upgrading solutions. Typically, these requirements fall into the following categories:
Manageable software and installation packages that allow efficient upgrade execution without the need for a large team of skilled IT personnel
Controlled delivery of new enhancements and features with limited impact on existing usage
Fast turnaround of bug fixes for core parts of the system that are critical to its operation
Manageable time frames for resolution and delivery of minor bug fixes that are not critical to system operation
