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The Action Plans section of the Non-Conformance Profiles window is where you specify the action plans available for a non-conformance profile. When you make a disposition decision, you use the Accessibility drop-down in each action plan type or root cause analysis to specify what is Required, Permitted, and Not Permitted to address a non-conformance.

Accessibility drop-down

Action plan types

The color of each action plan type has significance:

  • Green indicates required

  • Yellow indicates permitted

  • Gray indicates not permitted

Important

The fourth option in the Accessibility drop-down is Required By Disposition. When you select this option, a correction action plan will be required to resolve a non-conformance.

Action Plans options

The following table describes the options available in the Action Plans section of the Non-Conformance Profiles window.

Option

Description

Repair/Correction Action Plan

  • Accessibility - Specifies whether a repair/correction action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the repair/correction action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the repair/correction action plan.

  • Approval Process - Specifies the approval process (if one is required) for the repair/correction action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the repair/correction action plan.

Containment Action Plan(s)

  • Accessibility - Specifies whether a containment action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the containment action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the containment action plan.

  • Approval Process - Specifies the approval process (if one is required) for the containment action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the containment action plan.

Root Cause Analysis

  • Accessibility - Specifies whether a root cause analysis is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the root cause analysis. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the root cause analysis.

  • Approval Process - Specifies the approval process (if one is required) for the root cause analysis. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the root cause analysis.

  • Require Root Cause Analysis to be completed before generating any root cause Action Plans - When selected, requires a root cause analysis to be completed before an action plan can be executed.

Corrective Action Plan(s)

  • Accessibility - Specifies whether a corrective action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the corrective action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the corrective action plan.

  • Approval Process - Specifies the approval process (if one is required) for the corrective action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the corrective action plan.

  • Effectiveness Checks

    • Approval Process - Specifies the approval process to use to ensure that effectiveness checks are completed.

    • Enforce Effectiveness Minimum Time - Ensures that effectiveness checks are completed within the specified minimum time.

    • Minimum Time - Specifies the minimum time to complete an effectiveness check for the action plan.

Preventive Action Plan(s)

  • Accessibility - Specifies whether a preventive action plan is Permitted, Not Permitted, Required, or Required By Disposition.

  • Disposition List - Specifies the required dispositions for the preventive action plan. (This option is displayed when you select the Required By Disposition option.)

  • Author(s) - Specifies the users or user groups who will author the preventive action plan.

  • Approval Process - Specifies the approval process (if one is required) for the preventive action plan. (See Approvals and sign-off for more information.)

  • Default Task Users - Specifies the users or groups who will execute the preventive action plan.

  • Effectiveness Checks

    • Approval Process - Specifies the approval process to use to ensure that effectiveness checks are completed.

    • Enforce Effectiveness Minimum Time - Ensures that effectiveness checks are completed within the specified minimum time.

    • Minimum Time - Specifies the minimum time to complete an effectiveness check for the action plan.

  1. Log into the NPI client application.

  2. Select Templates and Standards Templates and Standards buttonDefine Quality Standards, then select the Non-Conformance Profiles tab.

  3. On the right side of the Non-Conformance Profiles window, select the arrow next to Action Plans to expand the selections for action plans and root cause analysis.

  4. Determine one or more action plans and/or root cause analysis for this profile.

  5. Select the desired options for the action plan and/or root cause analysis (see the previous table for details about the options).

    Action plan example


  6. Select Save to save your selections for the non-conformance profile.

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