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The Action Plans section of the Non-Conformance Profiles window is where you specify the action plans available for a non-conformance profile. When you make a disposition decision, you use the Accessibility drop-down in each action plan type or root cause analysis to specify what is Required, Permitted, and Not Permitted to address a non-conformance.

Accessibility drop-down


Action plan types

The color of each action plan type has significance:

  • Green indicates required
  • Yellow indicates permitted
  • Gray indicates not permitted


Important!

The fourth option in the Accessibility drop-down is Required By Disposition. When you select this option, a correction action plan will be required to resolve a non-conformance.


Action Plans options


The following table describes the options available in the Action Plans section of the Non-Conformance Profiles window.

OptionDescription
Repair/Correction Action Plan
  • Accessibility - Specifies whether a repair/correction action plan is Permitted, Not Permitted, Required, or Required By Disposition.
  • Disposition List - Specifies the required dispositions for the repair/correction action plan. (This option is displayed when you select the Required By Disposition option.)
  • Author(s) - Specifies the users or user groups who will author the repair/correction action plan.
  • Approval Process - Specifies the approval process (if one is required) for the repair/correction action plan. (See Approvals and sign-off for more information.)
  • Default Task Users - Specifies the users or groups who will execute the repair/correction action plan.
Containment Action Plan(s)
  • Accessibility - Specifies whether a containment action plan is Permitted, Not Permitted, Required, or Required By Disposition.
  • Disposition List - Specifies the required dispositions for the containment action plan. (This option is displayed when you select the Required By Disposition option.)
  • Author(s) - Specifies the users or user groups who will author the containment action plan.
  • Approval Process - Specifies the approval process (if one is required) for the containment action plan. (See Approvals and sign-off for more information.)
  • Default Task Users - Specifies the users or groups who will execute the containment action plan.
Root Cause Analysis
  • Accessibility - Specifies whether a root cause analysis is Permitted, Not Permitted, Required, or Required By Disposition.
  • Disposition List - Specifies the required dispositions for the root cause analysis. (This option is displayed when you select the Required By Disposition option.)
  • Author(s) - Specifies the users or user groups who will author the root cause analysis.
  • Approval Process - Specifies the approval process (if one is required) for the root cause analysis. (See Approvals and sign-off for more information.)
  • Default Task Users - Specifies the users or groups who will execute the root cause analysis.
  • Require Root Cause Analysis to be completed before generating any root cause Action Plans - When selected, requires a root cause analysis to be completed before an action plan can be executed.
Corrective Action Plan(s)
  • Accessibility - Specifies whether a corrective action plan is Permitted, Not Permitted, Required, or Required By Disposition.
  • Disposition List - Specifies the required dispositions for the corrective action plan. (This option is displayed when you select the Required By Disposition option.)
  • Author(s) - Specifies the users or user groups who will author the corrective action plan.
  • Approval Process - Specifies the approval process (if one is required) for the corrective action plan. (See Approvals and sign-off for more information.)
  • Default Task Users - Specifies the users or groups who will execute the corrective action plan.
  • Effectiveness Checks
    • Approval Process - Specifies the approval process to use to ensure that effectiveness checks are completed.
    • Enforce Effectiveness Minimum Time - Ensures that effectiveness checks are completed within the specified minimum time.
    • Minimum Time - Specifies the minimum time to complete an effectiveness check for the action plan.
Preventive Action Plan(s)
  • Accessibility - Specifies whether a preventive action plan is Permitted, Not Permitted, Required, or Required By Disposition.
  • Disposition List - Specifies the required dispositions for the preventive action plan. (This option is displayed when you select the Required By Disposition option.)
  • Author(s) - Specifies the users or user groups who will author the preventive action plan.
  • Approval Process - Specifies the approval process (if one is required) for the preventive action plan. (See Approvals and sign-off for more information.)
  • Default Task Users - Specifies the users or groups who will execute the preventive action plan.
  • Effectiveness Checks
    • Approval Process - Specifies the approval process to use to ensure that effectiveness checks are completed.
    • Enforce Effectiveness Minimum Time - Ensures that effectiveness checks are completed within the specified minimum time.
    • Minimum Time - Specifies the minimum time to complete an effectiveness check for the action plan.


  1. Log into the NPI client application.
  2. Select Templates and Standards Templates and Standards button > Define Quality Standards, then select the Non-Conformance Profiles tab.
  3. On the right side of the Non-Conformance Profiles window, select the arrow next to Action Plans to expand the selections for action plans and root cause analysis.
  4. Determine one or more action plans and/or root cause analysis for this profile.
  5. Select the desired options for the action plan and/or root cause analysis (see the previous table for details about the options).

    Action plan example

  6. Select Save to save your selections for the non-conformance profile.



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