Question: The Archiving button in NPI is dimmed and the Archiving options are inaccessible. How do I make the Archiving button available?
Answer: If the Archiving button is dimmed, one of the following is likely the problem:
- You don't have the appropriate role to access the Archiving menu. Ensure your role is set up correctly in the NPI Users and Roles area.
- The Archive service is not running correctly. Ensure the service is running as a Windows user with Administrator rights, then check for any network, communications, or firewall configurations that might prevent communication with the service.
- The Operational database and Archiving database are unable to communicate. Ensure both databases are configured properly and running on the same SQL server instance.
- FactoryLogix is unable to access the Archiving license key. Ensure there are no licensing issues and that you purchased an Archiving license key from Aegis.
Question: If an assembly, assembly revision, and/or process revision is archived but open batches exist using these revisions, what happens?
Answer: It is still possible to continue processing data and products against the open batches. New batches cannot be created using the archived design and process data.
Question: Can I run the Analytics client application against the Archive database?
Answer: Because Analytics reports on the operational database while the Archive database exists separately, Analytics reports do not pull from the data in the Archive database. You can use the Historical Archive Queue in the NPI client applications and the Trace window in the Production client application to review data as needed.
Question: Will records automatically scheduled for archiving display in the Active Archive Queue?
Answer: Yes, these records also display in the queue and you can manage or cancel them from the queue as needed.
Question: The documentation mentions a single record being processed in many instances but aren't many of these items actually groups of records?
Answer: The documentation often uses the term record to refer to a group of records. For example, batch data is contained in many actual single records in the SQL database, but it is only necessary to select the batch itself to archive or restore all data associated with it.